Complaint Form – Customer Service Help Desk

You are taking a course with Doc’Langues, but you have encountered a problem. Please complete this form so that we can investigate the incident as thoroughly as possible and propose a solution.

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Complaint Form – Customer Service Help Desk
I accept the processing of personal data by Doc’Langues – responsible party Ms. Thais Calles Fort. The data controller processes the data within the framework of your language training course. To learn more about the management of your personal data and to exercise your rights, please refer to the attached notice: Privacy Policy

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Please indicate your full name
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Need immediate assistance?
Certification Emergency: If your request concerns an imminent exam session, please attach a screenshot of the error and send it directly to contact@doclangues.fr and/or call 0629058506.
Platform Access: For any connection issues, we invite you to try resetting your password via the “Forgot Password” link.
Rest assured that we are doing everything possible to resolve your situation as quickly as possible.
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Are there several people who encountered the same incident?
The incident relates to: